SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shoppujapan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shoppujapan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality, all OK.
Eelent quality
pretty!
Thank you, I order not the first time, as always everything is fine!!
Super material, comfortable to hold. Leggings rather not suitable for exercise in them for gym by własnie mięciutki material, but as who likes.
I am so happy with this, I feel like buying things on aliexpress is either a hit or a miss, this product is a super big hit, very soft and stretchy (I am 170cm 82 kg) and I could even get a sizes smaller (I got an XL) and it's very good, a problem I usually encounter is having a small waist but thick thighs and usually with leggings and pants the waist is way too big for me, but this one is perfect, they stay up don't fall down definitely recommended.
Very comfortable, good look, good quality!
Neagan. Come with a small number of dirkoy, I can see one
Second purchase to this store, leggings Very high quality, in any color. thanks. i recommend!!!
Tights are really cool, soft, elastic, in summer of course it will be hot at a temperature of + 20, weight 64, height 167, size m is ideal, if I took L, the bolshevatye would be.
Super leggings! I am mega satisfied. Pleasant feel material. My height 178cm size XL Byl suitable length :)
Very high quality and delicate fabric, pleasant to the body, stretch perfectly. On height 173 is excellent, the size m if ideal for 44-46. Very comfortable, high fit, in the belt is perfect
Perfect!
Good quality
Leggings super. Very satisfied with the purchase, at first glance all clé. They will be good for summer and warm spring-autumn. The goods came quickly, before the time (10.03-06.04). With the store did not communicate (there was no need). Still nemerila, I will add a review later from the photo. Thank you for the gift very nice. I recommend the seller and the product.
Very good, soft fabric, at 52 R. Great.
i recomand it!!! the textiel is supersoft!!!! i love it!!! i go buy more!!! the only thing i recomand is to take a size down because they are big sizes m=s eur size m=l eur size
The parcel during the pandemic came faster than usual only a couple of weeks) from the post office managed to pick up not immediately, because. The department didn't work. Excellent leggings, super fabric, I order the second, this time for a smaller size took on 50R, sat well, very comfortable, do a pleasure)
Delivery 1,5 months. On height 176 and weight 60. About 95, the size of L bolshevat, it was possible to take M. The length fit well, not short
Leggings cool
Satisfied with the goods and fast delivery
On the parameters 82-98 size XL came well, leggings liked tight, do not stretch much, I will order more.
Super leggings first time kupiłam for ski leggings with which I am glad
Leggings chic: soft, comfortable, pleasant to the body, fit well, reducing the stomach, but do not press anywhere.
The product is excellent! The fabric is very soft, very elastic, the smell is the same as the things in the market, light light, I'm sure after washing will leave. On the belt is a thin elastic band, if desired, you can insert a wide, on the entire width of the belt. My parameters are 95-70-95, M Size fits perfectly. I think they would fit and on the hips 110, but then the elastic band will change. The only negative-a strange spot on the thigh is very similar to the soplio exactly washed but not very nice
Very nice fabric, soft stretches, super beautiful
Cool
Very satisfied with the order, came quickly despite coronavirus. As a gift there was an elastic band. The quality is very good, the fabric is pleasant to feel, took the size S, very well approached.
Everyone is happy, I already order from this producer in the 3rd time everything is super. But this time the gift did not put black on the ankle, and all the others are longer.
Super!
I would say the provided size chart is inaccurate.
Pants Super!!! Very cool)) on feeling soft, on my size 42, ordered s
Cool and very soft. I have a size of 50, but XL turned out to be great, you could safely take a smaller size, stretch well, size 52-54 will fit without problems
Nice fabric. Good quality. I recommend. Thank you.
Size fits, quality is super
I wear 50-52 large but with a very high fit it was necessary to take L well stretch material nice
Good, 75 kg L is good, even saobornenko.
Very pleasant to the body fabric) on the parameters 65-92 The village is good, I would even prefer a more fitting option
I loved it, thin fabric, very comfortable. It's cotton. Excellent!
Stunning leggings!!! Soft, dense, not holy) store thanks!!!
The fabric is very pleasant, at 44-46, took S, just right!
How tight pantyhose Soft and pleasant to the skin Size M at 75-100 just Do not shine through and stretch well
Ordered February 28, received March 17. Leggings stretch very well. On OB 107 from 86 easily dressed, even it was possible to order for a smaller size. Not transparent. Thank you store!
Leggings-Super! Good soft fabric and sewing. Comfortable and look great. The main thing is not short, like most Chinese. The height of 176 is normal. I recommend
Legends bomb! Very nice material. Others already take from this store. This time I took the size of "M" just right. I highly recommend!
Came fast...very fast. Ordered M...should order s because they are strechy.
Super, all comply with the description. Material is very pleasant. Delivery very fast. Zamówię another.
I love the fabric and the perfect size
Fast shipping good quality
Synthetics, but sometimes it will be possible to wear in cooler weather. In the summer of course I think there will be feet to wet from such a fabric .. Hips and stomach I have 120 cm. XL turned out to be a big bit .. On the legs right in the fold everything went .. While there is no photo, so threw in the washing of panties. I will take a smaller size, because externally at all I liked these lotions. I recommend!