SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shoppujapan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shoppujapan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
like on the picture, perfect pants, not transparent
Cool, second time I order. No pritenzy. It came quickly to Krasnoyarsk
Very comfortable and quality leggings! The lines are even, the threads do not stick out, there is no strong smell. Look like in the photo, very cool tight and give the pope a shape. Reached a month to Kiev. I recommend the store.
Really good material and definitely very stretchy looks exactly like the picture
Good quality
Great! The size approached, stretch well, look good.
Sit well. Have a special point on the Pope, for an accent on the buttocks. But the priest for emphasizing should be. I think that the skinny will not look. To Tomsk delivery month. On height 164, weight 55, waist 75, hips 95 sat well.
Product pictures zachęcały to buy. After receiving, live leggings wyglądały perfectly. Wear the super. Recommend
We're on our way. It's been a month. I ordered a second time. The size is smaller and did not lose. Like the quality and fabric. I recommend
Sent the wrong color, money returned, part
love these! lots of loose threads though, u just cut them off. very nice
The item arrived perfect, I asked size S and it comes perfect. The bad thing is it was almost 2 months to arrive but for all the other good. They're not jeans, they're legguins.
Comfortable to touch, nice lie, size suits ago in table.
Sat on the hips 104 cm and the height of 175 cm is very good. Excellent stretch and perfectly emphasize buns :)
Received, thank you
Fastest przesylka with alliexpres as dotad. Leggings Leza swietne. What truth is not typical Legins with elastanem. But good bawelna. Recommend!
Long shipping. In the Saratov region waited more than two months. But there are no complaints about the quality of the goods. As in the picture.
Zamówiłam size S. Leggings super cool comfortable material. Pack has come within 2 weeks. Recommend
Very nice pants, consistent with the description.
I ordered 31.12.2019. The order arrived at the post office on January 21, 2020 before the new Urengoy-very fast for Alik))) at its 48 took XL, but even after washing a little freely sit. Before that, the measure is the same for the sister, but she took L, and says that stretched after a pair of sock) the color red looks very nice!!
Little bit thinner than expected, but brilliant! I love them, just as the picture
Leninsky sat down as poured into his 46 R threads inside there, but not critical,
Everything is good, up to Hmao two weeks went on, and the quality is good, the only thing that I thought for my growth is 175 will be short, and there is, but not critical
The goods came quickly, did not even expect. tracked and came SMS to the phone. what to say about the product ........ leggings are not very big though I ordered M. look like tights all in folds plus to this they also very much stretch. at my weight 56 kg it is necessary to take s
Very fast shipping!
Very soft material, size perfect. Im 163/57 Shipping time to slovakia 1month. Im satisfied
On the Russian size 40 perfectly sat s size, good cotton, there are a little protruding thread, but this is not a problem
nice material. fit 175 cm tall and 70 kg weight.
They loved… Fabric super thin good furniture fit
Good leggings, fit size, sit tight
172/64 kg. m. Unfortunately small!
Such thin, fit in size, the order was OK month. Threads do not stick out, there is no smell
Really very satisfied. The order was shipped the day after my purchase and I received it 5 days later in France. I am 1m52 for 50 kg, and I usually wear 36. I chose the size S in black and it suits me perfectly. I am delighted with the result. I recommend it
Size cover with European, L is the EU L. material is not thin, little carelessly sewn, stitching are not simple but as for me OK
Poor stitching on the belt holes but overall great leggings for the price. My boyfriend adores them on me.
Delivery to the Voronezh region lasted about a month. Quality from the words of the spouse is good, she is happy. The size approached the description. We recommend to buy the goods and the producer. Successful purchases!
Super leggings. The fabric is pleasant to the body, the landing is perfect) especially will sit well at whom the priest is not flat :)) sewn neatly. On the height of 176, I wear the size 44-46, (from 73, about 97) ordered R. M... perfect :) thanks to the store for the excellent goods
Just like mentioned in the description/comments. Soft fabric, elastic. You can order one size smaller, but it depends on your build. I ordered M and it fits perfectly. S would have been too small and L veeeery large. Do keep in mind they are very thin, not fit for cold without some stockings underneath. They can be used under jeans/panths in the winter.
Leggings cool. Fabric slightly stretchy. Mogłam take size M or L because they are a little loose. My height 160 and dimensions: 90 hips and waist 80. General recommend Napewno zamówię second.
All OK. Shipment szła OK 3 weeks. Material cool comfortable to hold and not prześwituje. Recommend because I napewno still something buy u this store
I thought pantyhose, but turned out to be tight jeans. L just in my 46. Delivery is fast, quality is good.
The goods are wonderful, thank you very much!
At its 44 ordered S, perfect. Shipping fast
Amazing and flattering. Thank. You!
Very cool leggings. Super adhere to your body. I have 160cm tall, 53kg wybrałam size M fits perfectly. Please note only for it that leggings are not with wysokiem staniem it more biodrowki. Recommend very fast delivery
Super, stretch, thin but not translucent, sit Super
Oh they are divine priest рил do more but it if you have any and so that no assholes and you bought them and it appeared it does not happen
Everything's OK. The package delivered in 12 days. I recommend this store.
very good quality product,suitable size and fast delivery,Thank you!!!
Leggings fire)))) the quality is good. Stretch, translucent. Slightly bolshemeryat. the thick tights standards. Order to spring a size smaller.