
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Thank you no battery with
Good watch, made qualitatively.
Beautiful watch for the price. Not perfect (Heart Stone E.G. glued something wrong) but for small children and the price absolutely OK.
The order came pretty quickly. My daughter really liked it. The store put stickers as a gift, which is very nice. I recommend
Great with a gift!!!!
Very pretty clean photo
Good watch, corresponds to the description. Also stickers as a gift, the daughter is delighted. I recommend. Delivery to Volgograd about a month.
The clock is cool. Daughters really liked.
Norms
Excellent. Very good quality and prompt shipping. Great communication. Thank you
I am Happy, thanks a lot!
It's okay.
It arrived today. Thank you very much. I was very happy!
Thanks for the watch. The store put more stickers. Very nice.
Very Good! Fast delivery!
Super! Stickers given as a gift!
Exactly as stated. As a gift stickers cold heart
gooood
I'm getting there. Very thoughtful. I just don't want to open my order jiji
Ordered 20.01 dostarczono 25.02 Watch works, is cute, solidly made. Daughter it pokochała.
Item matches
It's OK for the price you have. The strap looks good. An exact month to arrive. Came with a gift stickers that is always appreciated. Fully recommended
Thanks for a present inside ☺️
Please wait for rewarding have four. kids adore.
Great. Threre where a gift too from store.
Very good
Thank you very much to the store! Everything is fine!
excellent
Everything is very high quality. There were stickers in the kit. Child happy) store recommend!
My daughter liked it. Excellent watch.
The order was 7 weeks.
Looks great. Thank you for the gift, my daughter would like tht. Will put more later after she opened her gift. Thanks
Looks great .. Arrived in 18 days
All OK
Walked about three months to Chelyabinsk, beautiful)
Very cool watch
OK
Goods consistent with the description. Free stickers. Ordered 9.01. A dotarło 31.01. Recommend salesman
Very good! Loved!
The quality is excellent and the daughter is very satisfied. One minus, the delivery was long. Thank you very much for the gift :)
Super tiny watch
I ordered puzzles again, is OK.
Good looks! Daughter very happy
Lovely as shown in the photo the store sent a gift thanks
1 month to Switzerland, the time is not measured accurately - already after 1 day there is a differece of several minutes (this watch is faster...). But as an accessory for a kid and to learn reading a watch it is just fine. What you could expect else for this price...?
They're parents, and the store sent gifts
Watch casting, quality, work well, very cute, beautiful. on the children's handle look good. thanks for the fast delivery! I advise to order!
All comply with the description. Free Shipping stickers with Frozen.
Everything fine.
Satisfied with the product