We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Arrived before expected time. Great quality.
Excellent bag, came very quickly
As described, really good for the money. All the zippers work and it doesn’t smell or anything. Few loos threads and some obvious signs of mass production but it’s still really cute. Really small but that was expected. Recommended. Arrived in about three weeks to Florida.
Great handbag. Fast delivery in the expected time. Tracked all the way.
Nice bag. It came with a weird rusty blade thing in the bag though. I have no clue why, and that weirds me out, so be careful I guess. It probably fell in when they were cutting the threads.
I recommend
The bag is super cute I love it
Oh, my God! I'm happy as an elephant) The parcel was sent the next day. It was less than a month. The track was tracked. Today I took it from the post office. First ordered Brown, then decided to change to black, which, unfortunately, in the warehouse was not. But not trouble, Brown is not inferior. The store is very sociable and polite. If it appears in the black version-I will definitely order more. No dents, scratches, damage. Came in perfect condition with air package inside. Locks on the strap, however, weak, but replace them, I think, is not a problem. To call a full handbag is difficult, rather a large portable cosmetic bag. The notebook will not fit there. Thank you very much for the goods. It's just a miracle. I Lovelovelove
Thank you very much! Super Bag! My daughter is just happy! Very neatly packed, came without defects!!!
Beautiful hand bag the same description I love it thanks store recomend
A good handbag for such a price) let's see in the future how much it will last
Neat handbag really liked, there is a small smell I hope to fade.
Very satisfied with my order. Unexpected quality. Delivered with plastic bubble inside, buckle protection and well wrapped so bag came in really good shape!
cute bag :) it looks exactly like the photo and it’s lightweight and portable
She is beautiful, just a little smaller imagined
Very accurate to the description. The handbag is so beautiful !! I really recommend it ! It’s a little bit small but perfect for party or just going out
amazing bag. the rillakuma is transparent but still cute. so many pockets inside. love it
Wonderful Bag. Everything corresponds to the description. In the kit put a keychain in the form of a bear. Delivery to the Moscow region less than a month. Recommend to buy
I liked it, it's well finished, I'll buy this store another product
Just like in the picture, the teddy bear is very simple I liked it better in the picture. I don't regret this purchase. It arrived well packed, inside came an air bag so that the product would not be deformed. It takes about 2 and a half months to arrive.
Quality is very good! Very nice handbag!! I'm very happy! Delivery about 3 weeks... Shop recommend.
Comfortable small handbag. Everything fits. The goods came quickly, the quality is good.
Nice bag. Shipped fast and delivered on time. Will buy again from this store.
Handbag is excellent! for a long time went of course, I wanted to open a dispute
Handbag came in 19 days. She did not remember at all :))) I'm completely delighted))) she is very beautiful!! Nowhere torn, nowhere sticks out)) undoubtedly I recommend to buy!!!
Waited a very long time, but the handbag is charming. Lightning inside is not very high quality, but it can be hidden and still I will not fasten it :)
Very cool bag!!
As described, and VDD but beautiful than the pictures. THE boss loved.
Order received it came right on time am happy it has good quality leather my wife is very happy
The bag is excellent. As in the picture. No smell. Without damage.
The bag is small and very pretty. Made quite qualitatively, visually no complaints!
Very nice bag with charming keychain! The seams are OK, the zippers are good, the lock is OK. Very satisfied! Thank you!
Handbag cute, came quickly, less than a month, there is a smell, but it quickly disappeared, the threads do not stick out anywhere, the order is satisfied
Handbag is cute, the size is about A5. Stitched qualitatively, there is no smell.
Cute handbag, color as in the picture, there is no smell, in Ryazan came for three weeks, packed well, small, but the phone, purse, comb and all sorts of trifles are wet, the store recommend
Came after the meat from the day of the order. In general, the bag is good, the seams are neat without scratches. There is a small bruise, but easily straightened up and there were no creases. I recommend.
I was tracking for a while received it earlier so super happy...packaging was good so got it safe....thanks store though I haven’t communicate...
Good Quality Product. Product arrived as advertised.
The bag went to Moscow a little less than a month, the packaging is not damaged, only in the bag one of the air bags was dropped, because of which she slightly lost shape. But in general, the quality corresponds to the price, no fatal defects found, the seams are whole, quite smooth, the clasp works, the color is pleasant, there was a small spot on the handle, but washed with water. The material is dense, the shape holds well, the pattern is even. The goods were satisfied.
it's a very good bag. durable, pretty, perfect size.
The bag is good, the lining is dense, the snakes are new and everything works. Beauty, thank you
All very well
Handbag is excellent. Corresponds to the size. Came with an air cushion inside, did not crumple anywhere. I recommend the store. And inside was a bracelet.
Delivery 3 weeks. Handbag is not bad. there is a long shoulder strap. The castle is slightly crooked. Somewhere thread
Got this for a Christmas gift for my 12 year old daughter. She's going to love it.
very beautiful bag, extremely fast free shipment. I recommend this store. the bag is exactly like picture
Hermosaaaaa identical to the photo! And it came very fast!
I love it!!!! great store
Product 100% consistent with the description. Solid and elegant. Fast shipping.
The goods arrived I am very happy