SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shoppujapan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shoppujapan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our kids are Mala in grunge yet some four key ㅎ ㅎ ㅎ autumn in mouth tongue should know ~ price contrast quality wholesale Okey ~
Not bad for its price of panties for Petersburg summer. Cotton, like a dense robot, a little fluttering, magkaya fabric. Comfortable model for dense and active children. On the height of 104 cm weight 18 kg, can be worn with a turn, great. Stepper 38 cm
Super pants! Material cotton, not thin. Very beautiful color OHRA. Size 4 T per height 97 cm and weight 13 kg (3,8G) with stock, but it will already be worn, with Gates looks stylish. The parcel came in a month. Recommend!
Good pants, as in the description. For a child of 5 years, took 120 (height 110)
Good quality, the size matches, a little long, but you can turn. Thank you very much for the fast delivery. Good quality, size appropriate, a little long, but can be turned. Thank you so much for the quick delivery.
It's OK. Delivery is very fast to Pyaterochka.
Fast shipping thank you.
Cool stylish jeans. They don't. At the waist is an elastic band. At a height of 106, the age of 5 years ordered 4t. Excellent sat down. As in the picture with a bend look stylish. Only color more yellow. Even more reviews in my Instagram @ danyaganeeva_ufa
Pants are lovely. Thick fabric. Now the son is 84 cm, took 2 T-with a normal margin for several gates.
Key ㅣ West, eight live just four for ㅎ 140 this so generously Surprize did know the .... Baby easy
Excellent pants. size matches. I'm very happy. Thank you.
Pants just class! Dense, keep the shape for a warm spring. Height 85 cm, thin sat stylishly with a margin. Visible overview on the page in Instagram @ kolesnikovaaniram
Super came quickly) the quality is excellent) thin, late spring, summer) color as in the picture, sewing too
Not bad such panties, the threads really stuck out a little, but it's not scary) took for 4,5-in size just, without a stock, probably it was possible to take more, but the volume would be very large probably.
SIZE The agrees color The agrees. Really recommend!!! Fast shipment. Also other colors :) Zamówię we have yellow :)
Good Pants. For a child 3 years of growth 95 there is a stock until the next year))) can another 2, T. K. The trousers turn and the short ones will also look great. On thin children, of course, I want to remove 3 cm from each side, wide enough. Quality is good!
Good Pants
Panties Super! The color is darker than in the photo, goes into yellow (at first a little upset, TK wanted milk. Rubber is soft, will not press. On the tag, the size is 100-for a child with a height of 90 cm just right, straight perfect!
Excellent quality. Look very stylish!!!
Cool jeans, super quality
Delivery month. Quality is good, pants are cute. On height 112 and weight 19 kg 6 size is long.
Pants liked, look very cool. The size took 4 T (110) for height 104. for the gate of the place is not. of course we carry, but next time I will order in a different color 5 T.
Soon made in three days T slightly Canucks hit well dont view than pants stiff and smooth so much
Correspond to the description, delivery is fast in Mo. Dense material, pleasant. The smell was, but it seemed to fade, not yet washed. A couple of threads protruded, in general, sewn well. On the child 3.5G height 104 cm and 15.5 kg village as in the picture, tucked the pants 2 times. Look stylish
Super also fast shipping
Cuddly ~~
Beige the image and some ちがう but cute.
Fast shipping. Excellent quality. I recommend.
Cool pants, the material is similar to jeans, but softer. She took the child for 2 years. There are some threads. The seams are even. I managed to buy before the rate increase for 630 rubles. I recommend unequivocally! I want to buy more for 2 years, and 3. on the label the size is 90 cm. That's it! Thank you for the quality and delivery! Came for 2 weeks)
Good!
Good
Very cool pants quality is satisfied with all 100% and the model is successful. Approached the height of 98.
The goods did not come, the money was returned
Very nice, I like it
Excellent pants, feel clean cotton, look more like jeans. Took 5 size for a boy 105 cm, and almost without a gate. So I recommend everyone to take a larger size than the claimed. Delivery for 2 weeks to Moscow.
Thick fabric. The color is darker than in the photo, and even a little yellow. But it's not critical. Size 100, the child 1,8 is great, but by the summer-autumn it will definitely be normal.
Quality is good. We took on growth. Now the child is a year and 2 months old. He drowns in them)))) but the pants themselves are good. Seller fire! Helped to solve the issue with delivery
Good, nice. For 3 years (94 cm) with a margin, but you can already wear it.
Ordered 13.02 took 2.03, color does not match, washed, photo later
Excellent pants) on the growth of 104 with a margin, rolled and carried for a very long time! Good quality, on an elastic band, Mench has a rather thin child, but he still is very good More reviews in my Instagram @ alifamily_shopping
more than worth its cost
Beautiful product. High quality material! Package arrived fast. Everything works. Recommend!
Norms
Very cool! Not very dense, for the spring, warm autumn. The fabric is pleasant. On the baby 2,4 took the size of 3 T, on the panties indicated on the height of 100. While we turn, but look very cool! To buy I advise.
Pants are very cool. The quality is excellent. On growth 85 ordered 2 T size 90, great. The color is brighter than in the photo
It was different if I thought it was brown. The dough is good.
Pants are just a bomb. Sewing quality, material, everything is fine
Funny Pants, very soft. The size grid is accurate. There is no smell, the threads do not stick out.
The store's size grid corresponds to the description. For 2 years took (2 t)-90 cm. The daughter will be at this age of 86 cm, so just on a beautiful lapel of the length of the leg is enough. The material is very pleasant-soft cotton (maybe mixed composition, but felt like cotton) and at the same time quite dense. I think this is the perfect combination for a child. I can not find fault with sewing-the lines are even, everything is neatly stitched. The only thing, looking at the picture, thought that the color of the Army Green would be closer to the khaki (gray-green dark), namely army green-grassy cheerful shade. To whom it is important, keep in mind. In St. Petersburg pants came in 26 days from the moment of order, that in the midst of coronavirus, very good. Seller recommend. The goods are also happy.
Funny Pants