SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shoppujapan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shoppujapan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came pulpitis ومغلفه
The clock is beautiful, it corresponds to the description, it works. Really like
Cool watch!
All fast .... And qualitatively ..
The clock is wonderful, came quickly! The body is whole, the battery works, it flashes cool in the dark! Thank you!
Watch lights but not for wybeany color śwuatla only blyska for WS ystkie colors then gasnie. Design cute recommend
Good product
exactly as I ordered, the watch arrived and I'm very pleased!!!
The clock just flies, Saints with different lights, just like light music, I'm straight registered with delight)))
Walked three months
Nice item
Watch fire! Come quickly, everything is fine!
It's a simple product but the price also justifies it.
If the product is correct with what is described, wait and provar that lasts so long. But overall well
Corresponds to the description. I recommend
Our telegram channel @ ABShopUz
Really beautiful thank you
AAAAAA++++++++
Delivery on time. I like this product
I took such a watch, I liked it very much. Ordered again. The product is excellent!
beautiful, exactly as seen. i love it
The parcel did not come. returned the money
work perfectly
Excellent, I liked it.
Excellent
The watch went for a long time, more than 2 months to Moscow. The store extended the defense itself. I ordered 2 pieces, everything glows, there are no scratches, go. While everything pleases)))) thanks to the seller!
All received, thank you! everything works, even the battery is worth it.
Excellent everything arrived as I arrived 24 days earlier
I would like the light to remain But it's very nice and it looks a lot like the description. I love it.❤
Beautiful. The child will be pleased.
The clock came for a month, the description corresponds.
The goods did not come but the money was returned
This is just the perfect store. Can't remember where else I was able to buy a for such price
Very good's Congratulations
The goods did not come the money returned
Fast and perfect!
The watch is rough and the strap is like an iron chain and even brags like a chain. The strap is long enough. Mechanism works well
Thank you order satisfied delivery fast
Who came I wanted the cool light burn
I am glad :)
All is OK. arrived in good condition.
Magnifique
Amazing
amazing
Enjoyed! Very beautiful, light strong, light and comfortable arm!!! My wife was very happy!
Five points)) considering Sylvester is not expensive and plastic, looks dignified!
Ok
The items are in great condition. I'm really satisfied with the product!
Rubber and plastic, nothing interesting
Such a low cost is a good buy, i liked the store a lot