We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Beautiful and super hot. Size 24 corresponds to size 23 in Spain.
Everything is fine! Corresponds to the description, the size approached.
Pretty, warm, comfortable) arrived through 1,5 city
Good quality shoes. Quality seams, tight fur. Come fast enough.
It is of good quality. My binoculars love Thank you
Very Long went to Krasnodar for almost 50 days, seemingly like quality
Boots class, everything came up. It took a very long time, more than two months. Yes, and the store with the shipment pulled.
Super beautiful and neat boots, delivery super fast, 2 weeks in Israel. Highly recommend
3.5years old with 17cm feet fit nicely in size 28. But it you put thick socks, it become tight. So thin socks will do since the fur is very thick.
Just as in pictures. The fur goes all the way to the toes. Pleasantly surprised by the quality. Size is very accurate.
Super beautiful especially for this money. I recommend it sure to
I did not receive the products but received a refund ... reliable store
Very happy with it!! Called 1 but larger taken!! Next year again be set
Very hot a little small
Such which the picture. Sole Gross, the quality is good
It takes less than a month, is a bit petty my daughter wedge a 26 and ordered a 27 and is something just a number more not would have been wrong, by what's more perfect are very nice and toasty
Received generally good producer recommend
Lovely booties fit perfectly (2 sizes bigger ordered)
Delivery was long, almost two months. Themselves UGI cool, warm, ordered the size in size all coincided, it was possible to take a larger size, and so only for one season.
Article compliant but take size above.
They Are very nice. Perfect for size 26 in Spain.
Best!!
Better than I expected, they have the hard sole, and the fabric is good. In the case of my normal peque tallan, osea pedi a number more that's why he had something big left. But not so much, so they carve pretty well
At the foot of 18 cm ordered 31 size. Fit perfectly
Top normal size fast delivery I highly recommend this store
Right. Super
They fall small. I have 1 size bigger ordered.
3 weeks, very nice and hot
Exactly as the picture. Cute shoes! Fall one size smaller. Good quality. Delivery was 2 weeks
Everything is fine, on the leg 14.5
Very good quality. Fast delivery. All perfect. I am very satisfied. Highly recommended.
lovely
perfecta
Like the picture, has great quality very happy con the product
Look like pictures but little smaller than expected
Looks neat looking. 2 pair ordered. Cute anklets. Is it worth
It’s perfect shoes for kid, but the shipping is slow ( it took over a month) and stores has slow communicating. I recommend it because if you order it 2 months ago before, the its perfect for you.
Ugy good tees of the cane tried to thread at the bottom of the chest,
Look good tasty soft inside and the size is good
Perfect Ugg boots, excellent quality. Take it, you will not regret it and buy it again, it's for sure! I'm happy for everything.
Super beautiful, warm Shoes, have you taken a size bigger, because the Fur
It took a few more days to arrive, but they are beautiful and very good quality. Spanish size take 2 more numbers. My Peque wears 26 and the 27th does CLA VA do. But they look great.
Good quality product. Not exactly the color as in the picture. Ordered red, came Brown, but despite this, well made, thick sole, inside a gentle fur, very beautiful and neat. Much prettier than the same children's shoes in Curry.
Baby very nice, carefully. Inside warm fur. Recommend however take size bigger because these are for male :(
Very cool!!!!
Gorgeous! Size Chart is accurate, foot stand just measure and follow table
Shoes come for 1,5 weeks. His son High, hope the next year) The quality is excellent!! Not stink! Recommend!!!!
Super fine
Good overall super cabbage for my daughter's 16 months which shoes of 21 see 22
Perfect same or best in the image